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Press Add soft key, continue to follow steps 3 & 4 to add more callers OR 5. Make or receive second call (internal or external) 4. Make or receive first CAll (internal or external), when the call is connected, 2. Lift handset, Press the Scroll key Press pre-programmed Page key Announce Call Hang Up (Gently)Ĭonference call 1. Lift handset (or press Speaker key) Dial Extension Number Note: Press VMsg soft key (or press 8) after the extension to go directly to voicemail With an active call, Press Transfer key Dial Extension Number or 9 + Phone Number, announce call (optional) Hang up for call to be transferred Transfer a Call to Voicemail: Press the Transfer key, Press the VMsg key (on display), followed by the extension To Pick Up the Held Call: Press the flashing Call 1 or Call 2 key If you need an employee to take that call, you will need to transfer it to them. With an active call, Press the Hold key NOTE: When placing a call on hold, another employee will NOT be able to retrieve the call. Park 1), key will then flash on all phones Call or Page Employee to Pick Up “Park 1” To Retrieve: Lift handset, press the flashing Park key NOTE: Placing a call ON HOLD will keep your call on your PERSONAL CALL KEY and NO ONE else will be able to retrieve it (must be placed on park for other employees to retrieve call) With an active call, Press an unlit Park key (ex. Lift handset (or press Speaker key) Dial 9 (system will automatically grab an available line for you) Speaker Phone Note: When using the Speaker Phone you must have your MIC key lit RED in order for the caller to hear you, turn the MIC key off if you would like to Mute the Speaker Phone